Cancelling JustFollow — how to get a refund

The subscription doesn't renew by itself, so if you just want it to end, you don't need to do anything: it turns off 30 days after payment.

How to cancel early

1. Open the JustFollow page while signed in.
2. Under the plan, press "Cancel subscription" and confirm.

The subscription turns off immediately: the cape, the coloured nick and the higher limits go away.

How to get a refund

Cancelling on the site doesn't refund anything by itself. To get money back for the remaining days, write to legal@suppy.org. In the email, give your account's nick and say that you are cancelling JustFollow.

• You get back the part of the amount that matches the unused days, minus expenses the administration has already incurred.
• The refund is started within 10 calendar days after the email is received.
• The money comes back the same way you paid. How long the transfer takes depends on your bank.

If your account was blocked

A block for serious violations ends the subscription. You can get money back for the unused days the same way, by writing to legal@suppy.org.

The full refund procedure is in section 7 of the offer.